Skip to Content
Terms & Conditions

Retainer Services Terms & Conditions

These Retainer Services Terms and Conditions govern all monthly retainer-based consulting services provided by Need to Talk Marketing Consultancy LLC. They should be read in conjunction with our general terms and conditions and any applicable Statement of Work (SOW) or quotation.

Need to Talk Marketing Consultancy LLC
License Number: 971405
International Business Tower, 609
Business Bay, Dubai, UAE

1. Retainer Engagement Structure

Nature of Retainer Services

A retainer engagement provides ongoing access to strategic marketing expertise on a recurring monthly basis.

Retainer Term

  • Defined in the SOW or quotation
  • May include automatic renewal
  • Termination notice: 30 days (up to 6 months) or 60 days (1–2 years)

2. Scope of Retainer Services

Core Services

  • Content strategy & editorial planning
  • Channel strategy (LinkedIn, digital presence)
  • Partnership strategy
  • Implementation guidance
  • Monthly reporting & reviews
  • Strategic consultation
  • Communication support

Service Exclusions

  • Content creation
  • Social media management
  • Paid ads management
  • Vendor payments
  • Software subscriptions
  • Website development
  • Production services

Additional Services

Additional services may be provided separately based on agreement.

3. Payment Terms

Monthly Fee

Defined in SOW / quotation.

Payment Schedule

  • Invoice: 25th of each month
  • Payment due: 1st of month
  • First payment: upon signing

Late Payment

  • 2% monthly fee
  • Suspension after 15 days
  • Termination after 30 days

4. Retainer Management

Priority Access

  • Faster response
  • Priority scheduling
  • Preferred rates

Communication

  • Business hours: Mon–Fri (10 AM – 5 PM UAE)
  • Response: 24–48 hours

5. Retainer Adjustments

Fee Adjustments

  • Fixed during initial term
  • Adjustable on renewal

Scope Changes

Must be agreed in writing.

Unused Services

  • Do not carry forward
  • No refunds

6. Term and Termination

Termination

  • With notice (30–60 days)
  • For breach (15 days notice)

Early Termination

50% of remaining contract value.

7. Client Responsibilities

  • Provide timely feedback
  • Assign point of contact
  • Responsible for implementation

8. Confidentiality

  • All data treated as confidential
  • Portfolio use allowed with approval
  • Valid for 3 years after termination

9. Limitation of Liability

  • Liability capped at 2x monthly fee
  • No guarantee of results
  • Not responsible for third-party vendors

10. General Provisions

  • Governed by UAE law
  • Independent contractor relationship
  • Written amendments required

11. Acceptance

By engaging services, the client agrees to these terms.

Contact Information

For any questions regarding these terms:

Need to Talk Marketing Consultancy LLC info@needtotalk.co Business Bay, Dubai, UAE